Questions, Answered.

Minimum order quantities vary by product and format — for example, bottled amenities and linen have different MOQs. Share your product list and target volume through the quotation form and we'll confirm MOQs for each item.

Lead times depend on product type, customization level, and order volume. We confirm a specific lead time in writing at the quotation stage, before production begins.

Yes, we supply hospitality businesses and procurement teams across Indonesia. Delivery method and timeline are confirmed based on your location and order volume.

Yes. OEM and private label production is a core part of our business. We can produce existing catalogue items under your label, or develop a product to your specification from a brief and reference samples.

Yes. Pre-production samples are provided for review and approval before full manufacturing begins, as part of our standard quality assurance process.

We supply hotels, resorts, villas, serviced apartments, restaurants, cafés, hospitals, commercial buildings, hospitality groups, and government projects.

You can request the full catalogue PDF on our Catalogue page, or contact our marketing team directly for a copy along with a quotation for your specific requirements.

Customization can include material, size, scent, color, packaging format, and branding (printed, embroidered, or debossed logos). Options vary by product — our team will confirm what's available for each item you're interested in.